Platinum Carpet Care offers 24-Hour Emergency Water Extraction and Restoration.

We understand that water damage is unexpected and unpredictable. This is why we are fully committed to assisting and supporting you as quickly and efficiently as possible in these water emergencies.

We will assess the affected area and act quickly to avoid costly damage caused by standing water.

We apply antimicrobials as needed, use specialized extraction tools, conduct daily monitoring of the drying process, communicate daily with the customer and with insurance professionals.

We restore water damage to carpets using the following Platinum method:

• Firstly we rearrange all the furniture to a safe and dry location
• With our state of the art portables and truck mounted vacuums, we extract approximately 95% of the water
• We then rinse and clean your carpet with our Anti-bacterial wash, which destroys all germs, mould, bacteria and dust mites
• An anti-browning formula is then applied to the carpet, which aids in the prevention of discolouration (and browning) of your carpet over time
• The carpet area is also deodorised and sanitised with a fresh and long lasting scent, to prohibit any bad odours prevailing from your carpet
• For your convenience, air movers and dehumidifiers are also available to speed up the carpet and underlays drying time